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Certified E-Governance Professional

Indian : Rs.4719
International : $75

Vskills certification for E-Governance Professional assesses the candidate’s conceptual knowledge and implementation of E-Governance and office automation tools. The certification tests the candidates on various areas in terminologies, conceptual framework and implementation of E-governance and office automation tools like MS-Word, Ms-Excel and Internet.


The certification is intended for professionals and graduates wanting to excel in their chosen areas. It is also well suited for those who are already working and would like to take certification for further career progression. Earning Vskills E-Governance Professional Certification can help candidate differentiate in today’s competitive job market for e-governance related job openings in private or public sector and broaden their employment opportunities by displaying their advanced skills.


Job seekers looking to find employment in IT and project management department of various public and private sector companies, students generally wanting to improve their skill set and make their CV stronger and existing employees looking for a better role can prove their employers the value of their skills through this certification.


E-Governance professionals are in great demand. Companies specializing in planning and implementation of E-governance project are constantly hiring knowledgeable professionals. Various public and private companies also need E-Governance professional for project management, planning and implementing e-governance projects.


Concepts and Evolution

  • E-Government and need of e-governance
  • Role of ICT
  • Basic Concepts
  • Evolution
  • Emerging Trends

E-governance Models

  • E-Government Model Types
  • Government to Citizen (G2C)
  • Government to Business (G2B)
  • Government to Government (G2G)
  • Government to Employee (G2E)
  • E-Governance Benefits
  • E-Government Maturity Model
  • Mobile government

Government-to-Citizens (G2C)

  • Need for G2C
  • Citizen services
  • E-Bill
  • E-Tax
  • E-Transport
  • E-Registration
  • E-citizen
  • E-administration
  • G2C Projects

Government-to-Business (G2B)

  • G2B projects
  • E-procurement
  • E-Tender & Web
  • E-Auction

Government-to- Government (G2G)

  • G2G Types
  • G2G projects
  • E-Police
  • E-Court
  • E-Secretariat
  • State Wide Networks

Government-to- Employees (G2E)

  • G2E Projects
  • E-pension
  • E-Medicine
  • E-Education

Vision and Strategy

  • e- Governance Strategy
  • Strategic Vision
  • e-Governance Objectives
  • Business models
  • Outsourcing
  • Facilities Management outsourcing
  • Role of Private Sector and NGOs
  • e-Readiness Index

Issues and Challenges

  • Challenges
  • Issues
  • Stakeholders’ participation
  • Digital Divide
  • Intergovernmental Relationships
  • Political Leadership
  • Data Interoperability and Standards
  • Business Continuity
  • Data Quality
  • COTS and ERP Packages
  • Security Policy and ISMS


  • Implementation Elements
  • Implementation Models
  • Implementation strategies
  • Service Prioritization
  • Service Delivery Centers
  • Web-portals
  • Mobile implementation
  • Social networks
  • Software and Hardware Requirements
  • Data warehousing, Data mining and BI
  • Open source usage
  • E-Government Project Costing
  • E-Government Project Financing

Managing E-Government

  • Management Models
  • Government Process Reengineering-GPR
  • Change management
  • Procurement and Contract Management
  • Purchase & Tender procedure
  • Capacity Building
  • Knowledge management

Monitoring and Evaluation

  • Assessment Frameworks
  • e-Readiness Index

E-Government Project Life Cycle

  • Challenges
  • Key Factors
  • E-Government Project Life Cycle

Regulations and Compliance

  • Law and policies
  • IT Act
  • RTI Act
  • Information E-filing
  • Security and privacy

e-Govt Plan in India

  • National e-Governance Plan (NeGP)
  • State Data Centers
  • State Wide Network
  • Common Service Centre
  • Mission Mode Projects
  • Way forward

Government-To-Citizens (G2C) Case Studies

  • E-Registrations of land records
  • Indian Railways Reservation System
  • Passport
  • Income Tax Department (ITD)
  • Bhoomi Project in Karnataka : Online Delivery of Land Records
  • Gyandoot (Madhya Pradesh)
  • Lokvani Project in Uttar Pradesh
  • Project FRIENDS in Kerala
  • e Seva (Andhra Pradesh)
  • Common Entrance Test (CET)

Government-to-Business(G2B) Case Studies

  • e-Procurement Project in Andhra Pradesh
  • e-Procurement in Gujarat
  • Ministry of Corporate Affairs (MCA) 21
  • Excise / VAT

Government-to- Government (G2G) Case Studies

  • Khajane Project in Karnataka
  • SmartGov (Andhra Pradesh)
  • Transport
  • e-District
  • E Patravali- Uttar Pradesh
  • Sankhyikiya Patrika- Uttar Pradesh

Government-to-Employee (G2E) Case Studies

  • E-PENSION in Himachal Pradesh

Computers Basics

  • Introduction - What is Computer?
  • Commonly Used Computer Terms
  • Units of a computer system
  • Representation of information
  • Basic Operations of a Computer – Input, Process and Output
  • Input Devices
  • Output Devices
  • Storage Devices
  • Types of Software
  • Disk Organization Terms


  • Using the Mouse
  • Windows XP Interface
  • Parts of a Window
  • Windows Explorer and Control Panel
  • Hardware & Software (install and troubleshoot)
  • Sharing information.

Word Processing

  • MS-Word Interface and editing document
  • Printing and Formatting


  • MS-Excel Interface and Moving in a worksheet
  • Data entry and types (date, alphanumeric)
  • Formulae, Cell referencing (absolute & relative) and worksheet ranges
  • Printing & Formatting

Presentation Software

  • MS-PowerPoint Interface and components
  • Slide animation


  • Basics (Database, Record, Primary Key, Field, data types) and MS Access Interface

Networking and Internet

  • Networking Concepts
  • Network types
  • Internet
  • Email
  • Web Browser
  • Uploading and download files
  • E-mail
  • E-mail components (address, signature, attachments)
  • Managing e-mail account
  • Web based e-mail
  • Digital signature

Hardware Troubleshooting

  • Hardware Components
  • Ports
  • Storage device Troubleshooting
  • Keyboard Troubleshooting
  • Keyboard Maintenance
  • Mouse Troubleshooting
  • Mouse Maintenance
  • Monitor Troubleshooting
  • Troubleshoot Monitor
  • Printer Troubleshooting
  • Printer Maintenance
Frequently Asked Questions

What is Vskills?

VSkills is a “skills testing” and certification exam conducted by - ICSIL, A Govt of India Undertaking and Govt of NCT Delhi Company. Vskills is a testing and certification programme focused on prior learning. Through Vskills Assessments, individuals with learning acquired outside of a formal classroom setting have the opportunity to get certified by appearing in standardized exams conducted throughout the nation at proctored centres.

What is Vskills Certification?

Vskills Certification is a professional skill test that is conducted to assure that a person is qualified to perform a job. It is a proof that the candidate has the requisite skills to do a job.

What are the benefits that I will get by taking Vskills Certification Exam?

Some of the benefits that you get on taking Vskills Certification exam are listed below,-

- Develop skills that are valued by experts in the industry
- Vskills Certifications opens avenue for candidates in various sectors
- Vskills Certification provides an opportunity to get certified in areas where you are not formally educated
- Vskills Certification enhances the chances of employment
- CVs of certified candidates are flagged on Monster India website as “Vskills Certified candidates” to employers.
- CVs of certified candidates are also tagged on website as “Vskills Certified candidates” to employers.
- CVs of all Vskills Certified candidates is shared with relevant employers for employment - Vskills Certified candidates are a part of the Job Centre for Life
- Vskills provides supplementary preparation material (hard copy or online videos) to candidate for easing the process of preparation.
- Vskills assessment exams are structured and regularly updated according to the industry standards
- Vskills Certifications do not require any time commitment since it is only a test and not classroom teaching.

What is the duration of the course?

There is NO course duration for all certification exam. Exams are conducted on monthly basis and candidate has the flexibility to select the exam date from Exam Calender as per their per feasibility. Student can give the exam any time between 1 year from the date of enrollment.

What is the eligibility for registration?

There is no minimum qualification for taking up Vskills Certification Exam, so it is for everyone – from day to day users to senior management, say - Employees - Employers - Students - Teachers - Businessmen and Entrepreneurs - Housewives/Retired Professionals, etc

What is the duration of the exam?

Vskills Certification Exam is for one hour (1 hour) duration.

What type of questions are asked in the exam?

Vskills Certification Exam has 50 multiple choice questions (1 marks each), with no negative marking.

What is the passing percentage?

Passing percentage is 50% i.e., 25 marks need to be scored in order to clear the exam.

When is the the exam conducted?

Vskills Certification Exams are conducted on monthly basis and candidate has the flexibility to select the exam date from Exam Calender as per their per feasibility.

How many attempts can I give for a certification exam?

One exam attempt per registration with no limit on re-appearance.

Can I reschedule the exam?

Yes, candidate can re-shedule the exam till the date of exam after paying the re-schedule fees.

If I fail, what is the procedure to be followed for reappearing in the exam?

In case a candidate is unable to clear the exam then, candidate can register for exam retake by paying for registration fees of Rs. 1250/- but no reading material is sent.

Does the exam is available only in India?

Candidates residing outside India can register for specific certifications as listed under the international students by appearing in online open book exam.

Can I take two or more certification exams at one time?

Yes, candidate can take two or more exams at one time.

How tough will be the paper?

The certification exam is meant to assess the ability of the student in the particular domain and checks entry level to medium level skills in that particular domain. If you know the domain area, and have studied the accompanying material well, you will have no difficulty in passing the exam.

Do you provide any sample questions?

Practice tests are provided under every certification.

What is the duration of the certification?

There is no minimum duration of certification. You may register when you want; we suggest that minimum 30 days should be kept to go over the material provided at the time of registration.

Is the exam available for international candidates?

Yes, candidates residing outside India can follow the process for international students.

What kind of placement support is provided?

Vskills provides placement support to certified candidates as - CVs of certified candidates are flagged on Monster India website as “Vskills Certified candidates” to employers. - CVs of certified candidates are also tagged on website as “Vskills Certified candidates” to employers. - CVs of all Vskills Certified candidates is shared with relevant employers for employment - Vskills Certified candidates are a part of the Job Centre for Life

In case I am unable to take the exam will my fees be refunded?

As a policy under no circumstances will the fees be refunded to the candidate after registration, unless there is a situation that is unavoidable.

When is the result declared?

Result indicating pass or fail is told to candidate after finishing of the exam. Hard copy certificate and performance report is sent to candidates who had cleared the exam. Soft copy certificate is also e-mailed.

Is the material provided by you sufficient from exam point of view or should I refer other sources?

The study material provided by Vskills is a guideline for your exam, but you can refer to other sources for further clarity on any topic.

Are there any classes provided by you to prepare for the exam?

Vskills does not offer classes for any certification exam. The candidates have to prepare on its own for the exam. NO CLASSES are provided by Vskills.

Do you charge extra for placement assistance?

There are no charges apart from the registration fees or exam re-take in case candidate is unable to clear the certification exam.


V skills

VSkills is a “skills testing” and certification exam conducted by - ICSIL, A Govt of India Undertaking and Govt of NCT Delhi Company. It is one of the largest manpower companies of the government of NCT Delhi. VSkills certifications help candidates quantify and prove their skills in a particular domain - skills that are valued by the employer and are in great demand. Your Vskills Certificate is a proof that you have the requisite knowledge and makes you job ready - which is why employers rate VSkills certifications and look for people who have them.

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