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Interpersonal Skills

Indian : Rs.2000
International : $34
INTRODUCTION

We\’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered.

The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

OBJECTIVE

This workshop aims at improving the performance of professionals in the context of \’Interpersonal Skills\’.  Through this training program, the understudies will come to understand about the difference between hearing and listening, the ways to improve the verbal skills of asking questions and communicating with power. The  participants will be able to understand the concept of  ‘nonverbal communication’ and how it can enhance interpersonal relationships. The understudies will also learn the specific tips that can be utilized while negotiations and in making an impact through powerful first impressions.

CONTENT

Module One: Getting Started

Module Two: Verbal Communication Skills

  • Listening and Hearing: They Aren’t the Same Thing. 
  • Asking Questions.
  • Communicating with Power.

Module Three: Non-Verbal Communication Skills

  • Body Language.
  • The Signals You Send to Others.
  • It’s Not What You Say, It’s How You Say It.

Module Four: Making Small Talk and Moving Beyond

  • Starting a Conversation.
  • The Four Levels of Conversation.

Module Five: Moving the Conversation Along

  • Asking for Examples. 
  • Using Repetition.
  • Using Summary Questions.
  • Asking for Clarity and Completeness.

Module Six: Remembering Names

  • Creating a Powerful Introduction. 
  • Using Mnemonics.
  • Uh-Oh…I’ve Forgotten Your Name.

Module Seven: Influencing Skills

  • Seeing the Other Side. 
  • Building a Bridge.
  • Giving In Without Giving Up.

Module Eight: Bringing People to Your Side

  • A Dash of Emotion. 
  • Plenty of Facts.
  • Bringing It All Together.

Module Nine: Sharing Your Opinion

  • Using I-Messages.
  • Disagreeing Constructively. 
  • Building Consensus.

Module Ten: Negotiation Basics

  • Preparation. 
  • Opening.
  • Bargaining. 
  • Closing.

Module Eleven: Making an Impact

  • Creating a Powerful First Impression. 
  • Assessing a Situation.
  • Being Zealous without Being Offensive.

Module Twelve: Wrapping Up

  • Words from the Wise.
REQUIREMENTS
  • Willingness to widen your knowledge about Interpersonal Skills.
  • The professional must have the basic communication skills and zeal to create an impact on the team mates.
  • A good understanding of English and computer literacy.
WHAT THE STUDENT GETS
  • Content in PDF and Powerpoint Slides Format.
  • Activities like Pre Assignment, Action Plan, Evaluation Form etc.
  • Offers frameworks for understanding key topics of Interpersonal Skills.
  • Focuses on explanations of concepts, phenomena, and theories.
Frequently Asked Questions

Who is the certifying body for the courses?

After successful completion of the course, students will get certificate from Rapid Skillz jointly signed by Professor of the course.

What will I get after the completion of the programme?

As it is training oriented program, after completion you will find yourself with more confidence with increased knowledge related of this course along with Rapid Skillz Certificate.

What is the duration of the programme?

The duration of this program is 3 months.

What is the difference between classroom teaching and online course?

Classroom teaching requires physical presence of classroom and teacher, whereas distance learning courses can be studied anytime, anywhere as per your time schedule and convenience.

Can Foreign Nationals apply for the course?

Yes, anybody can apply from any part of the globe.For details of Fee Structure please contact us at info@rapidskillz.com or call at +91-9958934646

In case I am unable to take the exam will my fees be refunded?

As a policy under no circumstances will the fees be refunded to the candidate after registration.

Can I take two or more certification exams at one time?

Yes you can take as many numbers of courses at a time.

Does the exam is available only in India?

No, Exam is available all over the globe.

If I fail, what is the procedure to be followed for reappearing in the exam?

If you fail due to some reasons, you have to pay re-appear fee which is 50 % of the course fee and give your exam again.

How many attempts can I give for a certification exam?

There is no limit on re-appearance. You can re-appear by paying re-appear fee as many times you want.

When is the exam conducted?

Duration of the course is 3 months, whenever you are prepared for exams within duration of the course you can appear for exams.

What is the passing percentage?

Passing percentage is 50%.

Do you have any refund policy for this course?

We do not refund any payment. However we assure you of complete satisfaction. If you have any service related issue please contact us or mail us at info@rapidskillz.com.

What are the various options of making payment?

You can pay using Debit Card/Credit Card/Net Banking and cash cards.

Is there any option of interacting with the faculty?

Yes you have chance to interact with faculty twice in a month for 15 minutes and we would arrange a Skype call or you can get your emails answered from faculty.

What is the minimum eligibility required to get myself enrolled for the Programme?

Anybody can apply.

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Col (Retd.) Baljit Bakshi

Founder member of SAKSHAM, Col ( Retd ) Baljit Bakshi, started his career in Indian Armed Forces in Regiment of Artillery. He gained the highest qualification of a trainer, known as Instructor in Gunnery, early in his career. Always leading from front,Baljit was recommended for gallantry award for his exceptional courage and leadership qualities during Indo-Pak conflict in J & K. He took premature retirement from Army when he was at the peak of his career and was commanding an Artillery Unit. After serving the nation for 23 years, Baljit decided to join the corporate world in pursuit of his leadership qualities. He was the first serving officer from Indian Armed forces to have done 2 year full time MBA course from XLRI, Jamshedpur.

Baljit joined House of Tata in 1995 as a senior executive in one of the Tata Steel companies (Tayo Rolls Ltd), where he rose to become a key resource within the Group. Soon he was heading five of the key functions of this company, namely, HR/IR, Strategic Planning, Business Excellence, Business Ethics and Corporate Social Responsibility. He is one of the founder Senior Assessors of Tata Business Excellence Model ( TBEM ). Baljit is on the panel of Senior Assessors of CII EXIM BANK Award. He has been the Lead Assessor of ISO 9001, 2000, and a Certified Quality Analyst.

Baljit joined Ashok Leyland Ltd in 2007 as Head of HR in their Greenfield Project in Pantnagar. The project was completed in record time of less than three years.

At Saksham, Baljit designed and delivered close to 300 workshops for workers, associates, front line supervisors and managers aimed at improving quality, productivity and cost control parameters in different organisations. This is achieved through motivational and inspirational modules aimed at modulating the behavior and attitude of ground level work force. This is backed by “Personal Effectiveness” and “Performance Improvement” workshops for middle and senior management cadres.

As visiting faculty, Baljit has delivered lectures in XLRI Jamshedpur on wide ranging topics of HR, IR, Strategic Planning and General Management. As founder member of SAKSHAM, Baljit wishes to share his work experience of over four decades with a larger section of society. His knowledge and experience as a team leader, and his passion for excellence can add immense value to any organization or institution.

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