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Supervising Others

Indian : Rs.2000
International : $34
INTRODUCTION

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.
The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

OBJECTIVE

Through this training program, the understudy will be able to define requirements for particular tasks and accordingly set expectations from the staff members. The learner will also be equipped with the technique to set SMART goals for himself as well as to guide for the same to staff. This training will enable the learner to manage his time more efficiently and also to understand what a new supervisor needs to do to get started on the right path.

CONTENT

Module One: Getting Started

Module Two: Setting Expectations

  • Defining the Requirements.
  • Identifying Opportunities for Improvement and Growth. 
  • Setting Verbal Expectations.
  • Putting Expectations in Writing.

Module Three: Setting Goals

  • Understanding Cascading Goals. 
  • The SMART Way. 
  • The Three P’s.
  • Helping Others Set Goals.

Module Four: Assigning Work

  • General Principles.
  • The Dictatorial Approach.
  • The Apple-Picking Approach.
  • The Collaborative Approach.

Module Five: Degrees of Delegation

  • Level One: Complete Supervision. 
  • Level Two: Partial Supervision.
  • Level Three: Complete Independence.

Module Six: Implementing Delegation

  • Deciding to Delegate.
  • To Whom Should You Delegate?
  • Providing Instructions.
  • Monitoring the Results.
  • Troubleshooting Delegation.

Module Seven: Providing Feedback

  • Characteristics of Good Feedback. 
  • Feedback Delivery Tools. 
  • Informal Feedback. 
  • Formal Feedback.

Module Eight: Managing Your Time

  • The 80/20 Rule
  • Prioritizing with the Urgent-Important Matrix. 
  • Using a Productivity Journal.
  • Using Routines and Rituals to Simplify Your Workday.

Module Nine: Resolving Conflict 

  • Using a Conflict Resolution Process. 
  • Maintaining Fairness.
  • Seeking Help from Within the Team.
  • Seeking Help from Outside the Team.

Module Ten: Tips for Special Situations

  • What to Do If You’ve Been Promoted from within the Team. 
  • What To Do If You’re Leading a Brand New Team.
  • What to Do if You’re Taking on an Established Team.

Module Eleven: A Survival Guide for the New Supervisor

  • Ask the Right Questions of the Right People. 
  • Go to Gemba.
  • Keep Learning!

Module Twelve: Wrapping Up

  • Words from the Wise
REQUIREMENTS
  • Willingness to widen your knowledge about the techniques of Supervising Others.
  • Ability to develop the professional skills an Employer/ HR professional requires to supervise its team members & get the required tasks done.
  • A good understanding of English and computer literacy.
WHAT THE STUDENT GETS
  • Content in PDF and Powerpoint Slides Format.
  • Activities like Pre Assignment, Action Plan, Evaluation Form etc.
  • Offers frameworks for understanding key topics in Supervision process and its techniques.
  • Focuses on explanations of concepts, phenomena, and theories.
Frequently Asked Questions

Who is the certifying body for the courses?

After successful completion of the course, students will get certificate from Rapid Skillz jointly signed by Professor of the course.

What will I get after the completion of the programme?

As it is training oriented program, after completion you will find yourself with more confidence with increased knowledge related of this course along with Rapid Skillz Certificate.

What is the duration of the programme?

The duration of this program is 3 months.

What is the difference between classroom teaching and online course?

Classroom teaching requires physical presence of classroom and teacher, whereas distance learning courses can be studied anytime, anywhere as per your time schedule and convenience.

Can Foreign Nationals apply for the course?

Yes, anybody can apply from any part of the globe.For details of Fee Structure please contact us at info@rapidskillz.com or call at +91-9958934646

In case I am unable to take the exam will my fees be refunded?

As a policy under no circumstances will the fees be refunded to the candidate after registration.

Can I take two or more certification exams at one time?

Yes you can take as many numbers of courses at a time.

Does the exam is available only in India?

No, Exam is available all over the globe.

If I fail, what is the procedure to be followed for reappearing in the exam?

If you fail due to some reasons, you have to pay re-appear fee which is 50 % of the course fee and give your exam again.

How many attempts can I give for a certification exam?

There is no limit on re-appearance. You can re-appear by paying re-appear fee as many times you want.

When is the exam conducted?

Duration of the course is 3 months, whenever you are prepared for exams within duration of the course you can appear for exams.

What is the passing percentage?

Passing percentage is 50%.

Do you have any refund policy for this course?

We do not refund any payment. However we assure you of complete satisfaction. If you have any service related issue please contact us or mail us at info@rapidskillz.com.

What are the various options of making payment?

You can pay using Debit Card/Credit Card/Net Banking and cash cards.

Is there any option of interacting with the faculty?

Yes you have chance to interact with faculty twice in a month for 15 minutes and we would arrange a Skype call or you can get your emails answered from faculty.

What is the minimum eligibility required to get myself enrolled for the Programme?

Anybody can apply.

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Col (Retd.) Baljit Bakshi

Founder member of SAKSHAM, Col ( Retd ) Baljit Bakshi, started his career in Indian Armed Forces in Regiment of Artillery. He gained the highest qualification of a trainer, known as Instructor in Gunnery, early in his career. Always leading from front, Baljit was recommended for gallantry award for his exceptional courage and leadership qualities during Indo-Pak conflict in J & K. He took premature retirement from Army when he was at the peak of his career and was commanding an Artillery Unit. After serving the nation for 23 years, Baljit decided to join the corporate world in pursuit of his leadership qualities. He was the first serving officer from Indian Armed forces to have done 2 year full time MBA course from XLRI, Jamshedpur.

Baljit joined House of Tata in 1995 as a senior executive in one of the Tata Steel companies (Tayo Rolls Ltd), where he rose to become a key resource within the Group. Soon he was heading five of the key functions of this company, namely, HR/IR, Strategic Planning, Business Excellence, Business Ethics and Corporate Social Responsibility. He is one of the founder Senior Assessors of Tata Business Excellence Model ( TBEM ). Baljit is on the panel of Senior Assessors of CII EXIM BANK Award. He has been the Lead Assessor of ISO 9001, 2000, and a Certified Quality Analyst.

Baljit joined Ashok Leyland Ltd in 2007 as Head of HR in their Greenfield Project in Pantnagar. The project was completed in record time of less than three years.

At Saksham, Baljit designed and delivered close to 300 workshops for workers, associates, front line supervisors and managers aimed at improving quality, productivity and cost control parameters in different organisations. This is achieved through motivational and inspirational modules aimed at modulating the behavior and attitude of ground level work force. This is backed by “Personal Effectiveness” and “Performance Improvement” workshops for middle and senior management cadres.

As visiting faculty, Baljit has delivered lectures in XLRI Jamshedpur on wide ranging topics of HR, IR, Strategic Planning and General Management. As founder member of SAKSHAM, Baljit wishes to share his work experience of over four decades with a larger section of society. His knowledge and experience as a team leader, and his passion for excellence can add immense value to any organization or institution. 

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