This course will help you overcome most of the business communication challenges & fine tune your skills, which will further help in your career.
- Objective & structure of written communication
- Videoconferencing, telephone and meeting etiquette
- Manage customer relationships effectively
- Learn as you explore through the course, the importance of listening, and sharpen your verbal and written communication skills.
- Provide inputs to learners for communicating clearly, concisely and compellingly.
- Apply videoconferencing, telephone and meeting etiquette effectively.
- Manage customer relationships effectively, with relation to telephone etiquette.
- Present yourself effectively in email using verbal and non-verbal means of communication.
- Use different communication tools to improve your understanding and responding abilities for email.
- Express more confidently with one another and evoke desired response from the receiver of email.
- In Person Communication
- Written Communication
- Business Etiquette
- Introduction to the World of E-Mails
- E-mail Software
- Writing E-Mail
- E-mail Etiquette
- Managing E-Mail
- Policy and Legal Musts
- Explores how to communicate effectively and conduct yourself appropriately in global business environment.
- Explore the tools that aid effective management of e-mails while adhering to e-mail etiquette and policies.
- Understand the impact of tone on communication and the effect on interpersonal skills.
WHO SHOULD ATTEND
- Marketing Professionals
- Management Professionals
- Public Relation Managers
- Public Officers
- Anyone looking to enhance their business communication skills
- Graduates stepping into the corporate world
Frequently Asked Questions
Manipal ProLearn, a part of Manipal Global Education Services, offers a variety of professional certification programs across IT, Management and Finance domains. Carrying forward the Manipal legacy of over six decades in education, we help working professionals and students enhance their skills and fast-track their careers.
- 25,000+ Professionals Trained
- 15+ Global Knowledge Partners
- 100 Professionally Certified Courses
- 500 Classroom Batches
Manipal ProLearn has redefined learning in the professional certification program space with a wide range of course options, expert faculty and an award winning learning platform. Benchmarked against global certification standards of PMI, CIMA, PMBOK etc., our course content is designed and developed by industry experts.
Not only are these certification courses good for skill enhancement, but with industry recognized certification, they are also a great value add to one's resume. Over the last two years, more than 23,000 learners have advanced their careers with the aid of our courses.