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Knowledge Management

Indian : Rs.2000
International : $34

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in his or her brain. That\’s a lot of knowledge!
The Knowledge Management workshop will give participants the tools that they will need to begin implementing knowledge management in their organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.


Through this training workshop, the participants will be well versed with the concept of knowledge management (KM) and its do’s and don’ts. The understudies will be able to identify the KM live cycle, new KM paradigm and KM models. They will get to know the technique of building a KM rational for the company and also how to customize KM definitions. The participants will also develop the understanding of the procedure of implementing KM in one\’s organization successfully.


Module One: Getting Started

Module Two: Understanding Knowledge Management 

  • What is Knowledge.
  • What is Knowledge Management. 
  • A Brief History.
  • Applications in the Workplace.

Module Three: Dos and Don’ts

  • Data, Information, and Knowledge. 
  • The Tacit Mode.
  • The Explicit Mode.
  • Identifying Conversion Categories.

Module Four: The Knowledge Management Life Cycle

  • Understanding Episodes. 
  • Acquisition.
  • Knowledge.
  • Integration.

Module Five: The New Knowledge Management Paradigm

  • Paradigms of the Past. 
  • The New Paradigm.
  • Implications and Applications.
  • The Knowledge Management Endgame.

Module Six: Knowledge Management Models

  • The Nonaka and Takeuchi Model (SECI). 
  • Wiig Model.
  • Kakabadse Model. 
  • Boisot Model.

Module Seven: Building a Knowledge Management Rationale

  • Why Rationale is Necessary. 
  • Building a Business Case. 
  • Finding Success Stories.
  • The Commoditization /Customization Model.

Module Eight: Customizing Knowledge Management Definitions

  • Components of a Knowledge Management Definition. 
  • Customizing the Components. 
  • Sample Definitions. 
  • Creating a KMBOK.

Module Nine: Implementing Knowledge Management in Your Organization

  • Gathering Support.
  • Identifying Opportunities for Revenue Streams. 
  • Key Knowledge Management Techniques. 
  • A Map for Success.
  • The No-Budget Scenario.

Module Ten: Tips for Success

  • About the Chief Knowledge Officer.
  • Knowledge Management Skill Checklist.
  • The Knowledge Management Imperative. 
  • The Hype Curve.
  • Barriers and Helpers to Success.

Module Eleven: Advance Topics

  • The Knowledge Management Maturity Model. 
  • Absorptive Capacity. 
  • Rustiness.
  • Process Model Types.

Module Twelve: Wrapping Up

  • Words from the Wise
  • Willingness to widen your knowledge about Knowledge Management.
  • Ability to develop the professional skills an Employer/ HR professional requires to get the best results from the knowledge of team members.
  • A good understanding of English and computer literacy.
  • Content in PDF and Powerpoint Slides Format.
  • Activities like Pre Assignment, Action Plan, Evaluation Form etc.
  • Offers frameworks for understanding key topics of Knowledge Management.
  • Focuses on explanations of concepts, phenomena, and theories.
Frequently Asked Questions

Who is the certifying body for the courses?

After successful completion of the course, students will get certificate from Rapid Skillz jointly signed by Professor of the course.

What will I get after the completion of the programme?

As it is training oriented program, after completion you will find yourself with more confidence with increased knowledge related of this course along with Rapid Skillz Certificate.

What is the duration of the programme?

The duration of this program is 3 months.

What is the difference between classroom teaching and online course?

Classroom teaching requires physical presence of classroom and teacher, whereas distance learning courses can be studied anytime, anywhere as per your time schedule and convenience.

Can Foreign Nationals apply for the course?

Yes, anybody can apply from any part of the globe.For details of Fee Structure please contact us at or call at +91-9958934646

In case I am unable to take the exam will my fees be refunded?

As a policy under no circumstances will the fees be refunded to the candidate after registration.

Can I take two or more certification exams at one time?

Yes you can take as many numbers of courses at a time.

Does the exam is available only in India?

No, Exam is available all over the globe.

If I fail, what is the procedure to be followed for reappearing in the exam?

If you fail due to some reasons, you have to pay re-appear fee which is 50 % of the course fee and give your exam again.

How many attempts can I give for a certification exam?

There is no limit on re-appearance. You can re-appear by paying re-appear fee as many times you want.

When is the exam conducted?

Duration of the course is 3 months, whenever you are prepared for exams within duration of the course you can appear for exams.

What is the passing percentage?

Passing percentage is 50%.

Do you have any refund policy for this course?

We do not refund any payment. However we assure you of complete satisfaction. If you have any service related issue please contact us or mail us at

What are the various options of making payment?

You can pay using Debit Card/Credit Card/Net Banking and cash cards.

Is there any option of interacting with the faculty?

Yes you have chance to interact with faculty twice in a month for 15 minutes and we would arrange a Skype call or you can get your emails answered from faculty.

What is the minimum eligibility required to get myself enrolled for the Programme?

Anybody can apply.


Col (Retd.) Baljit Bakshi

Founder member of SAKSHAM, Col ( Retd ) Baljit Bakshi, started his career in Indian Armed Forces in Regiment of Artillery. He gained the highest qualification of a trainer, known as Instructor in Gunnery, early in his career. Always leading from front, Baljit was recommended for gallantry award for his exceptional courage and leadership qualities during Indo-Pak conflict in J & K. He took premature retirement from Army when he was at the peak of his career and was commanding an Artillery Unit. After serving the nation for 23 years, Baljit decided to join the corporate world in pursuit of his leadership qualities. He was the first serving officer from Indian Armed forces to have done 2 year full time MBA course from XLRI, Jamshedpur.

Baljit joined House of Tata in 1995 as a senior executive in one of the Tata Steel companies (Tayo Rolls Ltd), where he rose to become a key resource within the Group. Soon he was heading five of the key functions of this company, namely, HR/IR, Strategic Planning, Business Excellence, Business Ethics and Corporate Social Responsibility. He is one of the founder Senior Assessors of Tata Business Excellence Model ( TBEM ). Baljit is on the panel of Senior Assessors of CII EXIM BANK Award. He has been the Lead Assessor of ISO 9001, 2000, and a Certified Quality Analyst.

Baljit joined Ashok Leyland Ltd in 2007 as Head of HR in their Greenfield Project in Pantnagar. The project was completed in record time of less than three years.

At Saksham, Baljit designed and delivered close to 300 workshops for workers, associates, front line supervisors and managers aimed at improving quality, productivity and cost control parameters in different organisations. This is achieved through motivational and inspirational modules aimed at modulating the behavior and attitude of ground level work force. This is backed by “Personal Effectiveness” and “Performance Improvement” workshops for middle and senior management cadres.

As visiting faculty, Baljit has delivered lectures in XLRI Jamshedpur on wide ranging topics of HR, IR, Strategic Planning and General Management. As founder member of SAKSHAM, Baljit wishes to share his work experience of over four decades with a larger section of society. His knowledge and experience as a team leader, and his passion for excellence can add immense value to any organization or institution. 

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