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Certified Hospitality Assistant

Indian : Rs.4105
International : $70
INTRODUCTION
Vskills has developed a new strategic framework for Skill Development for early school leavers and existing workers, especially in the unorganized sector to improve their employability called Trade Employable Skills (TES).
Trade Employable Skills does effective assessment and certification of candidates in different trade disciplines like Electrical, Electronics, Agriculture, Chemical, Automobile, IT, etc to make them job ready.
WHY SHOULD ONE TAKE THIS CERTIFICATION?
To demonstrate clear understanding and practical aspects and to get a visible recognition for this knowledge.
WHO WILL BENEFIT FROM TAKING THIS CERTIFICATION?
  • Government certification
  • No Minimum educational qualification
  • No time commitment
  • Improve employability
  • Certification valued and approved by Industry
  • Get tagged as ’Vskills Certified’ On Monsterindia.com
  • Get tagged as ’Vskills Certified’ On  Shine.com
  • Become a part of Vskills Job centre for life
  • Enriched professional experience by being a Vskills Alumni
COMPANIES THAT HIRE HOSPITALITY ASSISTANT
All small and medium companies need certified employees who have the requisite skills. There are more jobs opening up in the economy on a regular basis with the fast growth of the country.
CONTENT
Introduction to Hotel Industry
Types of Hotels
  • Downtown Hotel
  • Suburban Hotel
  • Resort Hotel
  • Airport Hotel 
  • Motel 
  • Inns

Importance of Grooming
  • Grooming
  • Personal hygiene

lnter Personal Skills
  • Knowledge of food &drink
  • Punctuality 
  • Local knowledge 
  • Personality 
  • Attitude to customers 
  • Memory
  • Honesty
  • Sales ability 
  • Satisfying customers

Various Departments of Hotel
  • General Operation
  • Front Office
  • House Keeping 
  • Food and Beverages Department
  • Accounting Department
  • Sales &Marketing 
  • Engineering/Maintenance Department

Qualities of Staff
  • Honesty
  • Courtesy
  • Tact and Diplomacy
  • Eye for Detail
  • Physical fitness
  • Co-operativeness

Introduction to Food and Beverage Dept
  • The hotel has various f & b outlets

Service Equipments
  • Types of Tableware
  • Storage
  • Special Equipment
  • Glassware
  • Storage
  • Types of Glasses

Types of service -I
  • English service
  • French service 
  • Silver service
  • American service
  • Cafeteria services                                                                                   
  • Type of service –II     
  • Counter service or Sanck service
  • Grill room service
  • Buffet service 
  • Russian service
  • Guridon services

Room service
  • Introduction to room service.       
  • Taking the order
  • Routing the order
  • Prepairing the order
  • Delivering the orders

Introduction to front office Dept
  • Type of Room – I
  • Knowledge of Room
  • List types of rooms.

Reservation
  • Explain about reservation
  • Descry about the methods of reservation.
  • Reservation form

Function and Importance of Front office
  • Pre –Sale
  • Arrival and point of sale
  • Post- Sale

Front office Cashier 
  • Information process Involved in Compiling a Guest’s Bill

Telephone Manners
  • Golden rules for Good techniques
  • Do’s
  • Don’ts 
               
Introduction to House Keeping Dept
  • Explain about Keeping dept

Types of Cleaning
  • Dusting
  • Mopping
  • Scrubbing
  • Systematic way of cleaning
  • Daily cleaning
  • Periodic cleaning-
  • Spring cleaning

Housekeeping Equipments – I
  • Classification of equipments – Mechanical
  • Vacuum cleaner
  • Washing machines
  • Shampoo machines
  • Air conditioners
  • Geysers/Water heating
  • Electrical iron
  • Steam press

House keeping equipments – II       
  • Classification of equipments – Containers
  • Brushes
  • Cleaning cloths
  • Note
  • Practical
Frequently Asked Questions

What is Vskills?

VSkills is a “skills testing” and certification exam conducted by - ICSIL, A Govt of India Undertaking and Govt of NCT Delhi Company. Vskills is a testing and certification programme focused on prior learning. Through Vskills Assessments, individuals with learning acquired outside of a formal classroom setting have the opportunity to get certified by appearing in standardized exams conducted throughout the nation at proctored centres.

What is Vskills Certification?

Vskills Certification is a professional skill test that is conducted to assure that a person is qualified to perform a job. It is a proof that the candidate has the requisite skills to do a job.

What are the benefits that I will get by taking Vskills Certification Exam?

Some of the benefits that you get on taking Vskills Certification exam are listed below,-

- Develop skills that are valued by experts in the industry
- Vskills Certifications opens avenue for candidates in various sectors
- Vskills Certification provides an opportunity to get certified in areas where you are not formally educated
- Vskills Certification enhances the chances of employment
- CVs of certified candidates are flagged on Monster India website as “Vskills Certified candidates” to employers.
- CVs of certified candidates are also tagged on Shine.com website as “Vskills Certified candidates” to employers.
- CVs of all Vskills Certified candidates is shared with relevant employers for employment - Vskills Certified candidates are a part of the Job Centre for Life
- Vskills provides supplementary preparation material (hard copy or online videos) to candidate for easing the process of preparation.
- Vskills assessment exams are structured and regularly updated according to the industry standards
- Vskills Certifications do not require any time commitment since it is only a test and not classroom teaching.
- Vskills Certifications open avenues for candidates in various sectors
- Vskills Certifications provide an opportunity to get certified in areas where you are not formally educated
- Vskills Certifications greatly enhance the chances of employment

What is the duration of the course?

There is NO course duration for all certification exam. Exams are conducted on monthly basis and candidate has the flexibility to select the exam date from Exam Calender as per their per feasibility. Student can give the exam any time between 1 year from the date of enrollment.

What is the eligibility for registration?

There is no minimum qualification for taking up Vskills Certification Exam, so it is for everyone – from day to day users to senior management, say - Employees - Employers - Students - Teachers - Businessmen and Entrepreneurs - Housewives/Retired Professionals, etc

What is the duration of the exam?

Vskills Certification Exam is for one hour (1 hour) duration.

What type of questions are asked in the exam?

Vskills Certification Exam has 50 multiple choice questions (1 marks each), with no negative marking.

What is the passing percentage?

Passing percentage is 50% i.e., 25 marks need to be scored in order to clear the exam.

When is the the exam conducted?

Vskills Certification Exams are conducted on monthly basis and candidate has the flexibility to select the exam date from Exam Calender as per their per feasibility.

How many attempts can I give for a certification exam?

One exam attempt per registration with no limit on re-appearance.

Can I reschedule the exam?

Yes, candidate can re-shedule the exam till the date of exam after paying the re-schedule fees.

If I fail, what is the procedure to be followed for reappearing in the exam?

In case a candidate is unable to clear the exam then, candidate can register for exam retake by paying for registration fees of Rs. 1250/- but no reading material is sent.

Does the exam is available only in India?

Candidates residing outside India can register for specific certifications as listed under the international students by appearing in online open book exam.

Can I take two or more certification exams at one time?

Yes, candidate can take two or more exams at one time.

How tough will be the paper?

The certification exam is meant to assess the ability of the student in the particular domain and checks entry level to medium level skills in that particular domain. If you know the domain area, and have studied the accompanying material well, you will have no difficulty in passing the exam.

Do you provide any sample questions?

Practice tests are provided under every certification.

What is the duration of the certification?

There is no minimum duration of certification. You may register when you want; we suggest that minimum 30 days should be kept to go over the material provided at the time of registration.

Is the exam available for international candidates?

Yes, candidates residing outside India can follow the process for international students.

What kind of placement support is provided?

Vskills provides placement support to certified candidates as - CVs of certified candidates are flagged on Monster India website as “Vskills Certified candidates” to employers. - CVs of certified candidates are also tagged on Shine.com website as “Vskills Certified candidates” to employers. - CVs of all Vskills Certified candidates is shared with relevant employers for employment - Vskills Certified candidates are a part of the Job Centre for Life

In case I am unable to take the exam will my fees be refunded?

As a policy under no circumstances will the fees be refunded to the candidate after registration, unless there is a situation that is unavoidable.

When is the result declared?

Result indicating pass or fail is told to candidate after finishing of the exam. Hard copy certificate and performance report is sent to candidates who had cleared the exam. Soft copy certificate is also e-mailed.

Is the material provided by you sufficient from exam point of view or should I refer other sources?

The study material provided by Vskills is a guideline for your exam, but you can refer to other sources for further clarity on any topic.

Are there any classes provided by you to prepare for the exam?

Vskills does not offer classes for any certification exam. The candidates have to prepare on its own for the exam. NO CLASSES are provided by Vskills.

Do you charge extra for placement assistance?

There are no charges apart from the registration fees or exam re-take in case candidate is unable to clear the certification exam.

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VSkills

VSkills is a “skills testing” and certification exam conducted by - ICSIL, A Govt of India Undertaking and Govt of NCT Delhi Company. It is one of the largest manpower companies of the government of NCT Delhi. VSkills certifications help candidates quantify and prove their skills in a particular domain - skills that are valued by the employer and are in great demand. Your Vskills Certificate is a proof that you have the requisite knowledge and makes you job ready - which is why employers rate VSkills certifications and look for people who have them.

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